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Privacy Policy
Privacy Policy Effective Date: 04/17/2026
TN Home Heros (“we,” “us,” or “our”) respects the privacy of our users and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of personal information when you interact with our website or services:
Name, email address, phone number, mailing address
Property information submitted through forms or service inquiries
Billing and payment details for subscription and service transactions
Communications sent via our website, email, or client portals
We collect this information when you:
Submit an inquiry through our website
Sign up for property owner services
Provide documents or data during onboarding
Engage with our team through support or communication channels
How We Use Your Information
We may use collected information to:
Create and manage your account
Deliver leasing, subscription, and property management services
Process payments securely through third-party vendors
Respond to inquiries and support requests
Send service-related updates or notifications
Maintain internal records and comply with legal requirements
Non-Discrimination in Data Handling
TN Home Heros collects and processes personal information solely for legitimate business purposes and in compliance with Fair Housing laws. We do not use personal information to unlawfully discriminate against individuals based on protected characteristics.
Client Portals & Communication
Clients may receive access to a secure online portal to view account activity, download reports, communicate with our team, or approve service items. Communications through this portal or via email may be stored for documentation and performance purposes.
Third-Party Service Providers
We use trusted third-party vendors to support service delivery, billing, scheduling, and client communications. These providers have access only to the information necessary to perform their functions and are contractually obligated to maintain data security and privacy.
Confidentiality of Internal Systems
TN Home Heros uses proprietary tools and processes to support its property management services. We do not disclose internal workflows, technologies, or vendor platforms to clients or third parties unless required for service fulfillment or legal compliance.
Data Retention
We retain your information only as long as necessary to provide services and comply with applicable laws. You may request account deletion or data removal at any time, subject to our legal and recordkeeping obligations.
Your Rights
You have the right to:
Access and review your data
Request updates or corrections
Request deletion of your information (when legally permissible)
To make a request, contact us at: [email protected]
Accessibility and Accommodations
We are committed to ensuring accessibility for all individuals. If you require a reasonable accommodation or encounter any accessibility issues with our services, please call 888-788-7237.
Policy Updates
We may update this policy as our services evolve. Any changes will be posted on this page with an updated effective date. Continued use of our services after such updates constitutes your agreement to the revised policy.
Questions?
If you have any questions about this policy or your data, contact us at:
📍 TN Home Heros, LLC — Nashville, TN
We are an Equal Housing Opportunity provider. We do not discriminate based on race, color, national origin, religion, sex, familial status, disability, or any other protected class under federal, state, or local law.